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TTEC Holdings Inc
6312 S. FIDDLER'S GREEN CIRCLE
SUITE 100N
Phone: (303) 397-8100p:303 397-8100 GREENWOOD VILLAGE, CO  80111  United States Ticker: TTECTTEC
Business Summary
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.

Scores and Ratings
FRISK®
Score		 Z''
Score		 PAYCE®
Score		 DBT
Index		 Moody's
Rating		 Fitch
Rating		 DBRS
Rating
YesYes-Yes---

Financials, News and Filings
Latest
Statement		 Last
Audit
News		 SEC
Filings		 Bankruptcy
Filings		 Suit &
Judgment
Filings		 Tax
Lien
Filings
12/31/202312/31/2023YesYesYesYesYes

Industries
SIC Code Description
7363 Help supply services
7374 Computer processing and data preparation and processing services
8748 Business consulting services, not elsewhere classified

Officers and Directors

Title
Name
Age		 Title
Date		 Start
Date
Chairman of the Board, Chief Executive Officer Kenneth D.Tuchman 63 3/14/2001 12/1/1994
President, Chief Executive Officer - TTEC Engage Michelle R.Swanback 54 11/9/2022 5/4/2022
Chief Financial Officer Kenneth R.Wagers 52 3/1/2024 3/1/2024
7 additional Officers and Directors records available in full report.

Subsidiaries
Business Name Address City State/Province Country
TeleTech Offshore Investments B.V. Johan Cruijff Boulevard 61 AMSTERDAM NL
TeleTech Corp. Business Park Sofia, Building 3 Sofia Bulgaria
Aria Solutions Inc. Suite 250, 525 – 28th Street SE Calgary AB Canada
11 additional Subsidiary records available in full report.

Business Names
Business Name
Aria Solutions Inc.
Atelka Inc.
Avtex, Inc.
42 additional Business Names available in full report.

General Information
Number of Employees: 60,000 (As of 12/31/2023)
Outstanding Shares: 47,448,910 (As of 4/3/2024)
Shareholders: 212
Stock Exchange: NASD
Federal Tax Id: 841291044
Fax Number: (303) 397-8199
Email Address: dan.campbell@teletech.com


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Friday, April 26, 2024