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Raya Contact Center Co
Raya Corporation Building
26th of July Road, Touristic Zone
Phone: +20 238276000p:+20 238276000 CAIRO, 12568  Egypt Ticker: RACCRACC
Business Summary
Raya Contact Center Co is an Egypt-based company engaged in the provision of business process outsourcing services. The Company’s services are structured into four divisions: Contact Center, which offers customer service, inbound sales, technical support and tale-marketing; Back Office, including data management, finance & accounting and supply chain management; Inside Sales, which offers customer segmentation, channel development, campaign management, lead management and account management, and Professional Services, which includes human resources outsourcing, call center hosting, contact center and quality consultancy, and contact center training. The Company serves its clients from seven contact center facilities in Cairo and Hurghada, Egypt; Dubai, UAE, and Warsaw, Poland. Raya Contact Center focuses on industries, such as telecom, technology, consumer electronics, banking, automotive, travel and retail industries.
(Source: 10-K405)

Scores and Ratings
FRISK®
Score		 Z''
Score		 PAYCE®
Score		 DBT
Index		 Moody's
Rating		 Fitch
Rating		 DBRS
Rating
YesYes-----

Financials, News and Filings
Latest
Statement		 Last
Audit
News		 SEC
Filings		 Bankruptcy
Filings		 Suit &
Judgment
Filings		 Tax
Lien
Filings
12/31/202312/31/2023Yes----

Industries
SIC Code Description
7389 Business services, not elsewhere classified
7374 Computer processing and data preparation and processing services

Officers and Directors

Title
Name
Age		 Title
Date		 Start
Date
Executive Chairman of the Board, representing Raya Holding for Technology & Communications Medhat MohamedIbraheem Khalil 70
Executive Member of the Board, representing Raya Company for Distribution Samer A.Al Waziri
Executive Member of the Board, representing Raya Company for Administration Ahmed M.Imam
Director of Investor Relations Md S.Juma

General Information
Outstanding Shares: 205,122,987 (As of 12/31/2023)
Stock Exchange: CAI
Fax Number: +20 238276001


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Thursday, April 18, 2024