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Twilio Inc
101 Spear Street, Fifth Floor
Phone: (415) 390-2337p:415 390-2337 SAN FRANCISCO, CA  94105  United States Ticker: TWLOTWLO
Business Summary
Twilio Inc. provides a customer engagement platform to build direct, personalized relationships with their customers everywhere in the world. Its platform provides developers with tools to build, scale, and deploy real-time communications within software applications. Its segments include Twilio Communications (Communications) and Twilio Segment (Segment). The Communications segment consists of a variety of application programming interfaces (APIs) and software solutions to optimize communications between its customers and their end users. Its key offerings in its Communications segment include Messaging, Voice, Email (includes Marketing Campaigns), Flex and User Authentication and Identity. Its Twilio Flex is a digital engagement center for the entire customer journey. Twilio Segment is a customer data platform that provides businesses with the tools to harness the power of contextual data by unifying real-time information collected throughout each customer’s journey into a profile.

Scores and Ratings
FRISK®
Score		 Z''
Score		 PAYCE®
Score		 DBT
Index		 Moody's
Rating		 Fitch
Rating		 DBRS
Rating
YesYes-YesYes--

Financials, News and Filings
Latest
Statement		 Last
Audit
News		 SEC
Filings		 Bankruptcy
Filings		 Suit &
Judgment
Filings		 Tax
Lien
Filings
3/31/202512/31/2024YesYes-YesYes

Industries
SIC Code Description
7372 Prepackaged software

Officers and Directors

Title
Name
Age		 Title
Date		 Start
Date
Independent Chairman of the Board Jeff E.Epstein 68 1/8/2024 7/13/2017
Chief Executive Officer, Director KhozemaShipchandler 51 1/8/2024 11/12/2018
Chief Financial Officer AidanViggiano 46 3/1/2023 3/1/2023
4 additional Officers and Directors records available in full report.

Subsidiaries
Business Name Address City State/Province Country
TWILIO SWEDEN AB GUSTAV ADOLFS TORG 12 MALMO SE
TWILIO GERMANY GMBH FRAUENLOBSTRA_E 2 MUNCHEN DE
Electric Imp, Inc. 341 Carolina Ln Palo Alto CA United States
5 additional Subsidiary records available in full report.

Business Names
Business Name
Authy
Electric Imp, Inc.
SendGrid Inc
22 additional Business Names available in full report.

General Information
Number of Employees: 5,535 (As of 12/31/2024)
Outstanding Shares: 152,674,214 (As of 4/15/2025)
Shareholders: 225
Stock Exchange: NYSE
Federal Tax Id: 262574840
Fax Number: (302) 636-5454


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Friday, June 27, 2025